Welcome to Sigma Tech Computers . We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, register for a course or use our educational services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Email address
- Mobile or WhatsApp number
- City, state or other location information you voluntarily provide
- Course interests and learning requirements
- Messages, enquiries and support requests
- Enrollment and course-related information
- Payment-related information where applicable
We may also collect limited technical information automatically, such as your device type, browser type, operating system, pages visited, approximate location and website usage information.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries and requests
- Provide course information and learning support
- Process registrations or enrollments
- Provide access to educational content
- Send important course-related updates
- Provide customer service through email, phone or WhatsApp
- Improve our website, courses and services
- Prevent fraud, misuse or unauthorized activity
- Meet applicable legal or regulatory requirements
We aim to use your information only for legitimate educational, operational, support and service-related purposes.
3. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers when necessary to operate our website, deliver educational services, process payments, provide technical support or comply with legal obligations.
Service providers are expected to use information only for authorized purposes and to maintain appropriate safeguards.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.
You may manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
5. Data Security
We use reasonable administrative, technical and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no online system or method of electronic storage can be guaranteed to be completely secure. You should also take care to protect your passwords, devices and account information.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain educational records, resolve disputes, meet legal obligations or support legitimate business purposes.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable requirements.
7. Your Privacy Choices and Rights
Depending on applicable law and the nature of your relationship with us, you may request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of information where legally applicable
- Withdrawal of consent for certain communications
- To stop receiving promotional messages
To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests.
8. Children's Privacy
Our educational services may be used by students. Where personal information is provided by a minor, a parent, guardian or authorized adult may be required to provide consent or assist with the registration process, where applicable.
If you believe that a child has provided personal information without appropriate authorization, please contact us so that we can review the matter.
9. Third-Party Links
Our website may contain links to third-party websites, learning platforms, payment services or social media services. We are not responsible for the privacy practices, content or security of external websites.
Please review the privacy policy of any third-party website before providing personal information.
10. Marketing Communications
With your consent or where otherwise permitted, we may send information about courses, free learning resources, offers, updates or educational services through email, SMS, phone or WhatsApp.
You may opt out of promotional communications at any time by using the unsubscribe option, replying with an applicable opt-out request or contacting us directly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns or requests related to this Privacy Policy or your personal information, please contact us.